Returns & Exchanges
At Plastic Freedom, we want you to be completely satisfied with your eco-friendly purchases, which is why we offer a 30-day window for returns on all unused items in their original plastic-free packaging. If your product doesn't meet your expectations for a sustainable lifestyle, our simple return process ensures a quick resolution or refund.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a unique Return Authorization code.
Prepare the Package
Securely pack your items using plastic-free materials, ensuring all original tags and biodegradable packaging are intact.
Ship It Back
Affix the provided return label or use a carbon-neutral shipping provider to send the parcel back to our warehouse.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing